Miriam College is delighted to announce that the Higher Education Unit and its Support Services (General Administration) are now ISO 9001:2015 certified by German audit firm TÜV Rheinland.
The audit conducted last February 12-13, 2019 resulted in 10 Positive Observations, 20 Opportunities for Improvement, and zero non-conformities, which the school is especially proud of. The certificate was officially awarded by Mr. Tristan Loveres, Managing Director of TÜV Rheinland Philippines, last March 13, 2019.
According to the International Organization for Standardization, the standards of ISO 9001:2015 are based on “a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement… Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services”. This particular certification also gives emphasis to efficiency, adherence to statutory requirements, and the school’s focus on risk management.
This certification is a testament to Miriam College’s constant commitment to its Quality Management System. This effort was spearheaded the by Quality Assurance Office led by Dr. Francis Evangelista. The certification is valid from February 26, 2019 to February 25, 2022.